Questions
Questions about planning with us
Short, straight answers to the questions families ask us most.
Does it cost extra to use a Disney travel advisor?
There is no separate planning fee for eligible bookings. See how we are paid.
How are you paid?
When you book a trip through us, the travel suppliers, such as Disney, pay the agency a commission. That commission is what pays for our planning work, so it does not come out of your pocket. Prices for the same trip are the same whether you book through us or directly.
What does a Disney travel advisor do?
An advisor helps you choose where to go and stay, sets up tickets, dining and reservations, books the trip, and handles changes until you travel. Details here.
Can you help if I already booked?
If you booked directly with Disney within the last 30 days and have not paid in full, you can usually move the booking to us for free. Your reservation number, price and payments made so far stay the same. Read more.
When should I start planning?
Six to twelve months ahead for Walt Disney World, and earlier for cruises. See our Walt Disney World page.
Which destinations do you plan?
Walt Disney World, Disney Cruise Line, Disneyland, Aulani and Adventures by Disney. See destinations.
Who will plan my trip?
One of our travel advisors, depending on your trip. Meet the team.
Are you part of Disney?
No. Lifetime of Magic is an independent company and is not owned, operated or endorsed by The Walt Disney Company.
How do I start?
Send a trip request. It takes about five minutes.
Your adventure starts here
Still have a question?
Ask it in a trip request. A real person replies, usually within one business day.
